The final chapter in my iPhone 4S saga, which I had detailed here and here, came today in the form of an auto-generated email from AT&T (click to enlarge):
I had wondered when AT&T would have told me about my canceled order.
Turns out it would have been today, three weeks after my original order and at least a full week after the cancellation occurred.
And two days after I received my iPhone from Apple, five days after having ordered it.
Further confirmation that switching to order directly from Apple was a really good decision.
3 thoughts on “Customer Service Coda”
Did they at least apologize for the inconvenience?
It was an auto-generated email, so the sincerity would have been even less than the scripted customer service phone messages. No apology.
Ha ha, “Premier Team”…