Air Travel and Health Care

Somehow I missed this post from @ePatientDave late last week (I’ll blame it on the visit from @zorg20, @jknl and the rest of their Dutch delegation, which was excellent but left my inbox overflowing. That and lots of high school basketball games.)

Anyway, enough blame shifting. Dave embedded this great video, which is only 20 days old as of this writing, but already has amassed nearly 40,000 views.

Lots of people have made the connection between air travel and health care from the safety perspective, noting that with 100,000 people dying each year because of medical errors, that’s like a fully loaded 747 crashing every day of the year. Making a similar argument from the patient service/customer service perspective is brilliant.

Thanks to Dave for highlighting this, and to my colleague Jim for bringing it to my attention.

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