Blogging 114: Categories vs. Tags

It’s fun to work with people who are new to social media, because they often have good, fresh questions that aren’t colored by familiarity with these tools. And they make me take a minute to think through some basic explanations.

For example, I was helping a colleague get started with a blog yesterday, and he asked me:

What’s the difference between categories and tags when I’m doing a blog post?

Great question! And it gave me a chance to combine two SMUG courses (I had planned to cover these topics separately) into a single post.

Category Coolness

Categories are internally focused for your blog, to help users navigate and find posts on similar topics. Once a user has found your blog, categories provide organizational structure to help them discover what your blog is about and to navigate efficiently.

So, for example, I have categories for Blogging, Facebook, Book Reviews, Marketing, Advertising, News Media, Conferences, Personal and a few more. So if people want to see all the posts I’ve live-blogged from conferences, they can click “Conferences” under the Category heading. Or they can click the Book Reviews category to read about all the books I’ve highlighted on SMUG.

A post can belong to more than category, but generally you would want to limit the number of categories you have and how many categories are selected for each post. One category I don’t use much any more is Social Media. Ever since I renamed this blog “Social Media University, Global” it hasn’t made much sense to put posts in the Social Media category; almost every post would belong there, and if the whole blog is about a topic it doesn’t makes sense to use that as a category.

This particular post, as you can see below, is in the Blogging category.

Categories are like the Dewey Decimal System for your blog: they’re your way of organizing content in a way that makes sense to you and hopefully your users. Except you don’t have the funky numbers like 330.94 for European economics. And while there’s no limit on the number of categories you can have, I would advise you to limit them. If you can’t see yourself doing several posts that would fit a category, use a broader one instead. So, for example, I have a News Media category instead of having separate categories for Radio, Print, and TV. That’s because the major division in this blog is between traditional, mainstream media (what I categorize as News Media) and Social Media. (But again, since most of the posts are about social media, I don’t use that category very often.)

After you’ve done a few posts, you might discover some themes emerging. Then you can go back and apply whatever category labels seem to make sense, like the apocryphal college that didn’t lay down its sidewalks until it saw where students had worn paths through the grass.

Tremendous Tags

Tags, by contrast, are externally focused. They’re aimed at the people who haven’t yet found your blog (and the search engines that guide them.) So instead of trying to find the one or two labels that best describe your post (as you do with categories) you can and should apply multiple tags to a post, based on words others might use to describe your post…or words they might be searching on to find relevant content.

So for this post I used not only the tags blog, blogs and blogging, but also social media, socialmedia, tags, tagging, categories, vlog, vlogging and others. While social media isn’t a particularly useful category for this blog, it is a good tag (and so is socialmedia, because some users doing a Technorati, Google, Blogpulse or WordPress.com search might leave out the space between social and media.)

If you click on any of the tags at the bottom of this post, you will find a list of blog posts on WordPress.com that used that tag. This is really helpful to users exploring a topic, because they can easily find a group of relevant posts. And if you use several related word variations, you’re not requiring users to choose your exact tag (e.g. blogs vs. blogging) in order to find your post.

So, within reason, with Tags it’s a case of “the more, the merrier.” If you add tags like Britney Spears, Paris Hilton, Barack Obama, John McCain, Justin Timberlake or other famous names to your posts in hopes of attracting more visitors, it won’t do you any good. Unless, of course, you happen to be doing a post about one of those people. If you “trick” people into visiting your blog by using irrelevant tags, they won’t stay long.

Another benefit of Tags is that you can use a “tag cloud” (see example above or in the sidebar at right) to graphically show visitors to your blog the main topics you cover. The most frequently used tags are bigger, and if people click in your tag cloud (at least on WordPress.com), they get a list of all your posts that included that tag.

Assignment:

  1. Write a post on your own blog, and assign it to one or two categories and add multiple tags.
  2. Include a sentence at the end (with a link to this post) that says something like, “I sure am learning a lot from Social Media University, Global…including how to add tags and categories for my blog posts.”
  3. Following those two steps will create a comment on this post (via Trackback, to be discussed in a future course), so that your fellow SMUGglers (the phrase Jim Streed coined) can follow it back and see how you’re doing in applying what you’re learning about categories and tags.


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Blogging 121: Time Travel through Blog Posts

I just noticed a feature in WordPress.com‘s blogging platform that I had seen in other platforms such as TypePad: the ability to schedule posts for a future date and time. Even without this feature, I still thought WordPress.com was a far superior service and offered many benefits either free or at ridiculously low prices, but one of its drawbacks was the inability to delay publication of a post, and have it then publish automatically.

Maybe I had just missed it earlier, or maybe it’s a recent addition, but it’s a really important new feature, particularly for businesses and other organizations.

Why?

Because it enables WordPress to serve a a full-blown content management system for a Web site, of which a blog is just one subset. Many organizations have news announcements that they want to make public at a certain time, perhaps even on a weekend. With the ability to schedule automatic publishing at a future time, they don’t need someone to log in and manually convert a draft post to “Published” status. And by setting a time up front when writing the post, it reduces the likelihood of a post being inadvertently published by someone who accidentally hits “Publish” instead of “Save.”

So I’m giving it a try, with this post.

I’m writing this post on the bus on the way to work, but I’m going to schedule it for publication at 8:15 a.m. CDT on August 12, 2008, when I’m going to be in the middle of a meeting.

To do this I will click the Edit link next to “Publish immediately” in the right sidebar:

Then I will adjust the time as below:

When the post is finished, then you just hit Publish as usual.

I think that’s all there is to it. I’ll update this post later to tell how it worked.

But then again, if it didn’t work, you won’t see it in the first place.

Update: This is an update before the scheduled publish time, but here’s how my “Manage Posts” dashboard
currently appears:

It shows that the post is scheduled but not yet public. Looks like it’s working.

The other nice thing is I could update the Blogging Curriculum page with a link to the new post, even in advance of publication. I’m not sure what the user experience would be, though, from following a link that is scheduled but not published. Maybe I will Tweet the link to find out.

Further Update: A couple of my Twitterbuds told me the result from having a link to a scheduled but not yet published post is less than satisfactory. So I had a friend capture a screenshot. Here’s what it looked like:

Take-away: Wait until the post goes live before including links from already-published pages. If, however, you had a page (or several posts) scheduled to publish simultaneously, you could put in those reciprocal links and have a good outcome.

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A Peek at the Flip Mino

In our family visit to Louisville this weekend, I got to see my friend Rick Kelley, who had taken my recommendation to get a Flip. He chose the Mino instead of the Ultra, though, because he has a house full of boys. The Ultra’s AA batteries likely would have been regularly cannibalized for use in a GameBoy; with the Mino’s rechargeable battery, that’s not a concern.

So here’s some video I shot of Rick’s Mino, using my Ultra.

[youtube=http://www.youtube.com/watch?v=PP-QjMrxB84]

Here, for comparison, is some video of me handling an Ultra. I shot it using my webcam and did a direct upload to YouTube, so it was optimized for speed instead of quality. But you can get the idea of the relative size and design aesthetics of the two models.

[youtube=http://www.youtube.com/watch?v=sB4NiuuUxUo]

Of course, you can see a more elegant view of the Flip at the company’s site, but I’m betting they used a higher-end camera to produce it. Just a hunch.

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Blog Birthday

Today we celebrate the second birthday of this blog. I don’t know how big the “we” doing the celebrating is, but it has definitely grown in the last year.

When I started it as “Lines from Lee” with these three posts on July 30, 2006 I had no idea what a great adventure I had begun. In fact, it was more than a month before I wrote another one. But by the end of September I had pretty much decided to go for it. I described the first full year a year ago today with this post: Looking Back: One Year of Blogging, which closed with this:

It’s been a great year of learning, and while I’ve invested some time, the financial cost has been zero.

Where else but the blogosphere can you learn so much at no cost?

I’m looking forward to continuing my education!

Little did I know that just a few months later I would become Chancellor of an on-line institution of higher education!

In that last year (and particularly in the six months since Lines from Lee became Social Media University, Global – SMUG), traffic has increased by about 600 percent. The number of RSS subscribers is up 800 percent. And we have 134 members of our SMUG Facebook group. This is my 530th post over two years, and Akismet has spared me nearly 50,000 spam comments. Thank you, WordPress!

While in last year’s wrap-up I highlighted some specific posts, this year I would just direct you to my Rebranding the Blog post and others from January. They describe what we’re all about at SMUG:

using free or ridiculously cheap social media tools

to learn how to

use free or ridiculously cheap social media tools

for real business/work-related projects and for more in-depth relationships with key stakeholders.

But as I think about it, there have been a few other key highlights I should mention:

My 12-Step Social Media Program for PR Professionals was a precursor for SMUG, in that its popularity helped me see the need for an orderly, step-by-step introduction to social media. And while I’m not aware of the post being translated into any other languages, it has been edited and adapted for publication in magazines or newsletters for association Executives and veterinarians.

Other posts and pages that have gotten significant traffic include:

But the best part of blogging has been the people I’ve met through this journey. Among those I’ve gotten to know a bit without meeting face-to-face (yet) are Ben Martin, Kelsey Thompson, Scott Meis (a Chicago snowstorm prevented our meeting), Brycie Jones, Steve Levine, Sidney Williams, Toby Palmer, Jennifer Texada, Hilary Marsh, Rick Sauter, Aruni, and Peggy Hoffman. I hope that in the coming year they’ll become in-person acquaintances, like Chris Heuer, Rick Short, Katie Paine, Chris Martin, Tim Collins, Susannah Patton, Hillary Weber, Scott Hensley, Kevin Hoffberg, Michael Masnick, Bonnie Sashin, Sally Falkow, Jeremiah, Erik Giberti, Lee Odden, Charlene Li, Dennis McDonald, Jim Long, Sallie B, Michael Brito, Andy Sernovitz, Adam Brown, Michael Rubin, Kami Huyse, Chuck Hester, Paula Cassin, and many others. Daniel Rothamel is an in-between case: I haven’t met him, but we did talk via Skype videoconference.

These are just a few of the folks with whom I’ve gotten connected over the last year or so, and they all have enriched my life. So have the scores of additional people I’ve met through conferences, or virtually through Twitter, blog comments or the SMUG Student Union. For those whose names I should have mentioned but didn’t, please just chalk it up to the lateness of the hour.

And of course, Facebook has helped me reconnect with many friends from the foggy, distant past.

If you haven’t taken the social media plunge, I encourage you to immerse yourself. To borrow a phrase I heard someone use in the last few months to close an on-line video:

“If you enjoyed it half as much as me, that means I enjoyed it twice as much as you.”

But even if your social media enjoyment is 10 percent of what mine has been, you’ll find it well worth the effort. And you could start by clicking any of the links above, which would introduce you to an interesting person. These are can’t miss recommendations.

Blog Council Transparency Toolkit Draft Released

Actually, the formal title is the Disclosure Best Practices Toolkit, and through Mayo Clinic recently joining the Blog Council I’ve had the opportunity to be involved in “the end of the beginning” of the discussions in development of these resources.

The Blog Council is an organization of mostly Fortune 500 companies (and their non-profit or not-for-profit equivalents like Mayo and Kaiser Permanente) who are actively engaged in blogging and other social media. (See a membership list here). Mayo is among the newer members, and so our role in the development of these guidelines has been minimal, but the Blog Council’s work on projects like this is a big part of why we wanted to join. It’s helpful to be able to network with and learn from similar-sized organizations as we navigate the social media world together.

As corporations are developing policies related to blogging and social media, there are some good resources out there already, such as on Constantin Basturea’s TheNewPR/Wiki. (You’ll note that it’s in my Blogroll.) It has lots of links to real corporate policies, for instance. One of the strengths of the Blog Council project, though, it that instead of being a collection of individual company policies it is a “best practices” document, and represents the best collective thinking of companies with lots of real-world experience in this arena.

I also appreciate the spirit in which this toolkit is offered: it’s an open source draft. As the broader community gets involved in the discussion, it will be further improved. But anyone can take the documents and use them as starting points for developing their own policies, and the toolkit can be applied beyond just blogs.

The Blog Council isn’t some kind of “policing” or “watchdog” agency, and we’re not here to make binding rules for anyone. But our members united by enthusiasm for social media, and we want our organizations to be involved in an ethical, open, transparent way…and we’d like to do all we can to encourage our corporate colleagues to do the same. The toolkit is just about making it easier for us to share with each other and also more broadly, and to provide a mechanism for community feedback.

For example here’s what the first checklist, on Disclosure of Identity, currently says:

Focus: Best practices for how employees and agencies acting as official corporate representatives disclose their identity to bloggers and on blogs.

When communicating with blogs or bloggers on behalf of my company or on topics related to the business of my company, I will:

1. Disclose who I am, who I work for, and any other relevant affiliations from the very first encounter.

2. Disclose any business/client relationship if I am communicating on behalf of a third party.

3. Provide a means of communicating with me.

4. Comply with all laws and regulations regarding disclosure of identity.

5. We will educate employees, agencies, and volunteer advocates.
– Train them on these disclosure policies
– Monitor to the best of our ability
– Take action to correct problems where possible

6. Pseudonyms
(Option A) Never use a false or obscured identity or pseudonym.
(Option B) If aliases or role accounts are used for employee privacy, security, or other business reasons, these identities will clearly indicate the organization I represent and provide means for two-way communications with that alias.

7. “We Didn’t Know”
All blogs produced by the company or our agencies will clearly indicate that they were created by us.

I hope you’ll check out the Disclosure Best Practices Toolkit, and share your comments either below or on the Blog Council site.

Update: Here’s the post about the toolkit on the Blog Council site. See more discussion from Valeria Maltoni here.