Facebook Ads Already More Relevant

Facebook ads relevant

The big news today was Facebook‘s announcement of its new advertising network, and the ability for brands to have pages. MySpace also has announced a major advertising initiative.

Jeremiah Owyang has done a great job of summarizing what’s new on both of these platforms. When the Facebook system, especially the new Pages for businesses, launches later tonight, I’m sure I will have some more thoughts to add. I’m a hands-on and visual learner, so I will look forward to experimenting tomorrow and beyond.

From what I’ve seen so far, though, I think this will be huge. Steve Rubel cautions against drinking the Web 2.0 Kool Aid (and offers his own tips for detox), but I think he’s overstating the contrarian case. He says only advertisers can save Web 2.0, and he’s right, as the MySpace and Facebook offerings indicate.

But maybe being halfway between Silicon Valley and Madison Avenue, I’m not as fully experiencing the euphoria Steve senses. I agree there will be a lot of the Web 2.0 and social networking startups that will flop. But some will succeed.

A good chunk of the money that is currently being spent on mass media advertising (primarily TV) will be going elsewhere. See what Jeff Jarvis has to say about Dell’s new approach to marketing. I may be wrong, but I believe it’s something like $67 billion a year. As mainstream media audiences continue to shrink, advertisers will want to put their money where consumers’ attention is. It won’t be enough to support every “me-too” networking site, but those that can provide value for advertisers have a great opportunity.

I’ve been experimenting lately with the pay-per-click Facebook Flyers, and have seen some interesting results. But Flyers are soooo October. Things are changing so rapidly in this social networking advertising field that it will take a serious effort to keep pace, at least if you want to be among the leaders.

With that said, I just wanted to call attention to how the ads I’m experiencing in Facebook are already becoming more targeted and relevant, even before the new system launches. Among my Facebook Flyers experiments was an ad I placed for the Your Voice, New Vision listening tour on behalf of the Mayo Clinic Health Policy Center. We had a trailer in Harvard Square today in Cambridge, Mass. getting the patient perspective on health reform, so we used Facebook Flyers to promote the event.

So it was interesting that as I was in Facebook today, one of the flyers that was served to me was from Harvard Business Review. Facebook apparently saw Harvard mentioned in my flyer, and therefore targeted a Harvard-related ad to me.

Likewise, I got the flyer promoting Stevie Wonder concert tickets shown at the top of this post, undoubtedly because Stevie is in my musical preferences. And when I clicked, I came to this site.

Stevie Wonder

The really happy ending for the advertiser would have been if I’d have continued through to buy tickets. I didn’t. But at least the ad I saw was more interesting and relevant to me, a happily married father of six, than some of the others I’ve gotten. Like this one:

facebook singles ads
Which all makes me think that if Facebook plays this right, it could actually enhance the user experience with advertising by targeting ads to people’s interests. If I see more of Stevie and less of thirtyplussingles, I will like Facebook even more.
The Social Ads element may also be quite powerful by adding friend validation to the mix. There’s danger of overstepping and becoming too ad-dominated, but so far Facebook has been judicious in extending advertising. I think Zuckerberg and the gang will likely do this well, too.

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Facebook vs. Google: Ads and Applications

The news this week in the Facebook vs. Google battle for social networking supremacy has been all about applications or widgets. Next week will likely be about advertising. Here’s a review of the week that was and a look forward to what Facebook likely will be announcing to begin its competition on Google’s online advertising turf.

Applications

Don Dodge has a level-headed analysis of Facebook vs. the OpenSocial platform. Facebook may well decide to incorporate Google’s OpenSocial, but developers aren’t going to abandon the Facebook platform. Certainly having MySpace as one of the OpenSocial sites gives it critical mass, but with 50 million Facebook users, the developers will continue to program for it as well as OpenSocial. It really is about the community, and Facebook has that.

Jeremiah Owyang likewise has a good post on what OpenSocial means, as does his colleague Charlene Li. As she says, developers will deploy for Facebook first, before OpenSocial. Her post was written before MySpace joined the OpenSocial junta, but I still think Facebook has the momentum and critical mass of developers. If it takes a few days to produce two versions of an application, one for Facebook and another for OpenSocial, I think it’s likely developers will do both.

Ads

Next week, Facebook is slated to make some big announcements about how its Social Ad network will be implemented. Techcrunch gave a preview last Tuesday, and has updated it with more detailed information, based on some leaked documents, on what Facebook will announce this Tuesday. Search-based advertising with Google is obviously a huge business, but Facebook’s ability to target demographically (particularly as it now will be gathering more opt-in information about user purchases) and to place ads on other sites (not just within Facebook) will give it an opportunity to deliver relevant advertising.

It’s like my recent Netflix experience: I rate movies I’ve seen, and Netflix suggests others I may enjoy. I’m now getting recommendations based on movies I’ve rated, and many of those are ones I’ve already seen. As I continue to rate those, Netflix further refines the recommendations. I see the new Facebook ad program working similarly, but with suggestions coming from my friends, too. Some people are concerned about privacy implications, but users can either opt out or choose to opt in on a purchase-by-purchase basis.

By the way, I have a Facebook Flyers experiment running, testing some different flyers on the pay-per-click Flyers Pro model. So far I’ve spent the princely sum of about $6.5o for about 18,000 impressions. Given that the Flyers Basic program costs $10 for 5,000 impressions and isn’t targeted as well, the PPC program is a better deal. If you don’t get the clicks, you don’t pay. I will be interested to see if the click-throughs lead to people taking the next step.

This week Facebook was on defense as Google (teaming with MySpace) took a run at the Facebook’s platform supremacy; next week Facebook returns the favor with its enhanced ad platform (and if rumors are correct, also will take on MySpace with a new music offering.)

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In Search of a Cure for LFS

Chris Anderson, Editor in Chief of Wired, has published a list of PR spammers who made his “one strike and you’re out” list.

I’ve had it. I get more than 300 emails a day and my problem isn’t spam (Cloudmark Desktop solves that nicely), it’s PR people. Lazy flacks send press releases to the Editor in Chief of Wired because they can’t be bothered to find out who on my staff, if anyone, might actually be interested in what they’re pitching.

I wonder how many of these offenders were “reaching out?” And in the turnabout-is-fair-play department, Chris has posted their email addresses on his blog. It’s a long list. He says it’s not specifically intended to allow spambots to harvest their addresses and subject them to spam, but if that happens, so be it.

Glenna Shaw in HealthLeaders News likewise shares some tips for hospital PR staff in her column, “Please Release Me.” Her pet peeve is PR people who call to ask, “Did you get our press release?”

Chris says there’s no way off his block list. If you’re on the list and really want to send him something important and that will be meaningful and interesting to him, you’ll need to get another email address to send it.

That’s a bit of a problem for his solution, because getting a free email address takes just a couple of minutes, and his ostracized ones will be right back at it (although it might cause them to think twice.)

I think using Facebook for PR/journalist interactions could be a better way. You only get one Facebook identity (Facebook works really hard to keep it this way; there are some exceptions, but for the most part this is true.) So if you block someone (and maybe you wouldn’t want to do it on the first offense, but could give a warning), they stay blocked.

Journalists who want to get better targeted pitches could list in their Facebook interests the beats they cover and the types of stories that are most appealing. This could be done in their individual profiles. One downside to this approach is that it requires someone to be your “friend” before they can see your interests. But with various levels of “friends” coming as a new feature in Facebook, I see it having potential to enable people to show a limited profile (that might include these work-related interests) to a wider community, while keeping the really personal stuff more private. The messaging system in Facebook would enable you to have much more control over the types of messages you get. And don’t get.
There’s no complete cure for LFS (Lazy “Flack” Syndrome), but I firmly believe the social networking sites, be they Facebook or another platform, will play a role in improving relations between PR professionals and journalists. As Bob Aronson said in a comment on the previous post, it really is all about relationships. And sending a thoughtless pitch (or “reaching out” without thinking about whom you are reaching), is a bad way to start a relationship.

It may just end it.

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Welcome, MarketWatch Readers

Andrea Coombes, the assistant personal finance editor at MarketWatch, contacted me last week through my blog for an article she was writing about use of Facebook for personal vs. professional networking, issues for employees and possible concerns for employers. We had a great discussion; it was good talking with someone who had spent some time in Facebook herself, and wasn’t just writing about some unfamiliar phenomenon.

Andrea wrote two articles that appeared online today: the first, On a need-to-know-everything basis, is a balanced review of pros and cons of the top three networking sites for professionals: Facebook, LinkedIn and MySpace. The sidebar has six Tips for staying safe in social networking sites.

Here are a few of the posts on my blog that deal with topics I discussed with Andrea. I said employers developing social media policies should ask their employees to make their geographic network primary, and their company affiliation secondary. I said it is myopic (a little medical lingo there) for companies to block Facebook access at work. (In Andrea’s article, Charlene Li agrees.) And we also talked extensively about Facebook’s limited profile, and how that can be used to provide less personal information to professional colleagues than you share with family and friends. With various levels of “friends” on the way, it will soon become easier to distinguish between people with whom your bare your soul and those with whom you chat about “Da Bears.”

My Facebook Business page has all of my Facebook-related posts gathered in one place. If you like what you see here, you can subscribe to my RSS feed, get updates by email, Friend me in Facebook, or follow me in Twitter to get notification when I write something new.

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Welcome Associations Now Readers

Associations Now
Late last month I got a nice note from Lisa Junker, editor of Associations Now, the magazine of the American Society of Association Executives & The Center for Association Leadership. She said…

We’re putting together a special supplement to our magazine on social media, and when I came across your 12-step social media program post, I thought it could be a great match for our supplement (and our audience), if you’d be interested in allowing me to reprint the post.

What I’d like to do is reprint your post, edited somewhat for space, on the back page of our social media supplement. I think the humor and common-sense ideas you share in this particular post would be a great way to encourage our readers who haven’t dipped their toes in the social-media pool yet to do so. I would send the edited version to you for approval before publication, of course.

In case you’re not familiar with ASAE & The Center, we’re a membership organization representing 22,000 association executives and professionals—individuals who work for associations ranging from the largest and best-known, like AARP and NRA, to the less-well-known, like the American Industrial Hygiene Association. Associations Now is our flagship publication, and this supplement will be mailed to all ASAE & The Center members along with our November issue.

I was honored, of course, and was delighted to have Lisa edit and improve my post. It’s flattering to have someone say they think your writing is worth the paper they want to print it on. And everyone needs an editor. Especially when you have a blog that gives you unlimited space to keep going, and going, and going…

I understand Associations Now is starting to hit the mailboxes, so I wanted to share a few links with any of Lisa’s readers who are interested in further exploring social media. Here’s the full version of my 12-Step Social Media Program. I also would recommend the Facebook Business page. Check out It’s All Free to explore how you can get involved with social media without support from your IT department and without paying a penny. Everything you see here on this blog is absolutely free: I haven’t spent a penny for it.

If you like what you see here, you can subscribe to my RSS feed, get updates by email, Friend me in Facebook, or follow me in Twitter to get notification when I write something new.

I would appreciate any comments or ideas, and look forward to having you join the social media conversation.

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