RAQ – What is a SMUGgle?

Even though we don’t have our own sports teams (which helps us keep tuition down!), Social Media University Global still needs a nickname for our student body. Referring to the whole bunch as “SMUG students” has an unfortunate connotation, but until a few weeks ago it was the best I could do.

Then, in a comment on this post, Jim Streed suggested “SMUGgles” as the collective shorthand designation. For those who haven’t read the Harry Potter books, it’s a take-off on J.K. Rowling’s name for ordinary mortals, Muggles: those who lack magical powers.

And while “muggles” is sometimes used pejoratively by Harry’s peers, SMUGgles is a label we should all wear proudly. It reinforces one of the founding principles of our institution:

You don’t have to be a wizard to get magical results with these powerful tools.

Everything you see here is accomplished through free or ridiculously inexpensive services like YouTube, Facebook, Flickr and WordPress.com, and with no professional IT support. And with SMUG you can work through the learning process step by step, until you feel confident using these tools in your organization.

But having chosen SMUGgle as our “team name,” that still left us with one problem. We all can picture a Cardinal, or a Blue Jay, or a Viking, but what does a SMUGgle look like? What could be our school mascot?

For now, we’re going with something that bears an eerie resemblance to the “I just joined Facebook” avatar that represents all of us on that social networking platform until we upload a picture. Somehow that seems appropriate, because it shows that SMUG is not only open to newbs, it’s intended for beginners.

But with that, I also want to renew the call for those, newb or not, who have artistic abilities and would like to design a new masthead and logo for SMUG. It would be great to have an official seal that incorporates our Latin motto, Suus Non Ut Diffucile, and if we could get an original drawing for the SMUGgle mascot, that would be fantastic, too.

If the Obama campaign can have an official seal complete with a Latin motto, why not SMUG? To borrow a phrase, “Yes, we can!

I promise that once we select a SMUG seal, we’ll use it a lot longer than Obama did.

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Welcoming an Associate Professor

It’s been rewarding over the last several months to see the number of “students” at Social Media University, Global climb to more than 150, and to have so many countries represented, literally putting the “Global” in SMUG.

Another goal has been to get more “faculty” members, and to have “associate professors” with experience in different areas contributing their expertise. That’s why I’m so excited to have Jan Husdal providing the Blogging 107: Typepad Pros and Cons course. An added bonus is that he’s from Norway, so now we also have two continents represented among the faculty.

I have appreciated learning from Jan through his Typepad vs. WordPress blog; he’s responsible for helping me find out how to add the social sharing buttons you see on some of the newer posts here.

I know you will find his posts helpful, too.

If you see any of the courses in the proposed curriculum that you would like to write, or if you have ideas for class offerings that you think would be helpful and interesting to others, please get in touch with me through the e-mail you see in the Contact the Chancellor sidebar.

Blogging 115: The Blogroll

A blog’s Blogroll plays two main roles. When you add a link to your blogroll you are typically either saying:

  1. “I have found this site helpful, and I would like to share it with you” or
  2. “Here is a blog that covers some of the same subject matter as mine, and if you like my blog you might also enjoy this one.”

So politically oriented blogs tend to include like-minded others in their blogroll, for example. And blogs that are about social media often have blogroll links to others that have a similar focus.

The SMUG blogroll has been rather spartan because I haven’t updated it for about 18 months. Here’s how it looked before I began this post:

So I’m taking the opportunity of this course to both demonstrate blogroll management and to bring the SMUG blogroll up-to-date. Or actually, it’s what it looked like immediately after I did this first addition.

[youtube=http://www.youtube.com/watch?v=zRvd4jJhQr0]

Here are some more blogs that fit both of the above criteria, and which I’m therefore adding to my blogroll:

These are only a Baker’s Dozen of the 230 or so feeds in my NetNewswire feed aggregator, but they’re the ones I think will be most interesting for the SMUG student body. I also added links to some of our Mayo Clinic social media sites (on Facebook, YouTube, our News Blog and our Podcast Blog.)

Also, this course is the first one for which I’m using a YouTube screencast instead of a Slideshare.net narrated slidecast. I’ll post about how I did it in a future course. I obviously have some things to learn to improve the quality of the screencast (and make it a snappier presentation), but I think having the ability to show exactly how to do things instead of narrating still frames will be really helpful in the show-and-tell courses.

Assignments:

  1. Go to the sites linked above and subscribe to their feeds. See Social Media 102 on RSS feeds if you need a refresher.
  2. If you have a blog, create or update your blogroll. You get extra credit points for adding Social Media University, Global.

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Blogging 114: Categories vs. Tags

It’s fun to work with people who are new to social media, because they often have good, fresh questions that aren’t colored by familiarity with these tools. And they make me take a minute to think through some basic explanations.

For example, I was helping a colleague get started with a blog yesterday, and he asked me:

What’s the difference between categories and tags when I’m doing a blog post?

Great question! And it gave me a chance to combine two SMUG courses (I had planned to cover these topics separately) into a single post.

Category Coolness

Categories are internally focused for your blog, to help users navigate and find posts on similar topics. Once a user has found your blog, categories provide organizational structure to help them discover what your blog is about and to navigate efficiently.

So, for example, I have categories for Blogging, Facebook, Book Reviews, Marketing, Advertising, News Media, Conferences, Personal and a few more. So if people want to see all the posts I’ve live-blogged from conferences, they can click “Conferences” under the Category heading. Or they can click the Book Reviews category to read about all the books I’ve highlighted on SMUG.

A post can belong to more than category, but generally you would want to limit the number of categories you have and how many categories are selected for each post. One category I don’t use much any more is Social Media. Ever since I renamed this blog “Social Media University, Global” it hasn’t made much sense to put posts in the Social Media category; almost every post would belong there, and if the whole blog is about a topic it doesn’t makes sense to use that as a category.

This particular post, as you can see below, is in the Blogging category.

Categories are like the Dewey Decimal System for your blog: they’re your way of organizing content in a way that makes sense to you and hopefully your users. Except you don’t have the funky numbers like 330.94 for European economics. And while there’s no limit on the number of categories you can have, I would advise you to limit them. If you can’t see yourself doing several posts that would fit a category, use a broader one instead. So, for example, I have a News Media category instead of having separate categories for Radio, Print, and TV. That’s because the major division in this blog is between traditional, mainstream media (what I categorize as News Media) and Social Media. (But again, since most of the posts are about social media, I don’t use that category very often.)

After you’ve done a few posts, you might discover some themes emerging. Then you can go back and apply whatever category labels seem to make sense, like the apocryphal college that didn’t lay down its sidewalks until it saw where students had worn paths through the grass.

Tremendous Tags

Tags, by contrast, are externally focused. They’re aimed at the people who haven’t yet found your blog (and the search engines that guide them.) So instead of trying to find the one or two labels that best describe your post (as you do with categories) you can and should apply multiple tags to a post, based on words others might use to describe your post…or words they might be searching on to find relevant content.

So for this post I used not only the tags blog, blogs and blogging, but also social media, socialmedia, tags, tagging, categories, vlog, vlogging and others. While social media isn’t a particularly useful category for this blog, it is a good tag (and so is socialmedia, because some users doing a Technorati, Google, Blogpulse or WordPress.com search might leave out the space between social and media.)

If you click on any of the tags at the bottom of this post, you will find a list of blog posts on WordPress.com that used that tag. This is really helpful to users exploring a topic, because they can easily find a group of relevant posts. And if you use several related word variations, you’re not requiring users to choose your exact tag (e.g. blogs vs. blogging) in order to find your post.

So, within reason, with Tags it’s a case of “the more, the merrier.” If you add tags like Britney Spears, Paris Hilton, Barack Obama, John McCain, Justin Timberlake or other famous names to your posts in hopes of attracting more visitors, it won’t do you any good. Unless, of course, you happen to be doing a post about one of those people. If you “trick” people into visiting your blog by using irrelevant tags, they won’t stay long.

Another benefit of Tags is that you can use a “tag cloud” (see example above or in the sidebar at right) to graphically show visitors to your blog the main topics you cover. The most frequently used tags are bigger, and if people click in your tag cloud (at least on WordPress.com), they get a list of all your posts that included that tag.

Assignment:

  1. Write a post on your own blog, and assign it to one or two categories and add multiple tags.
  2. Include a sentence at the end (with a link to this post) that says something like, “I sure am learning a lot from Social Media University, Global…including how to add tags and categories for my blog posts.”
  3. Following those two steps will create a comment on this post (via Trackback, to be discussed in a future course), so that your fellow SMUGglers (the phrase Jim Streed coined) can follow it back and see how you’re doing in applying what you’re learning about categories and tags.


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iTunes Store Podcast Directory Accepts Chancellor Conversations

I received notice yesterday that my listing of Chancellor Conversations in the iTunes Store Podcast Directory, which I submitted as part of the Podcasting 110 course, was approved.

So now, it’s even easier: just click this link to subscribe to Chancellor Conversations in iTunes.

I had always wondered how those links worked, in which podcasters put little “Subscribe in iTunes” icons on their pages. Now I know. Apple sends the code, and you just hyperlink from your page.

Here’s what the Chancellor Conversations page looks like in the iTunes directory (click the image to enlarge):

I hope you’ll subscribe in iTunes and continue to learn about social media with me.