Vivien and Marady started by discussion organizational change management, and understanding the stages people go through in moving from a current state to future state. It can be like jumping a chasm:
- Denial
- Anger
- Blame
- Fear
- Acceptance
- Shifts
- Excitement
- Creativity
- New Forms
It can be represented graphically like this:
(That’s Marady as spokesmodel. Click the thumbnail to enlarge.)
A better model, they suggest, is Peter Senge’s creative tension method of a learning organization, as visualized below:
We’ll get into that after the break.
