Headed to Health Journalism 2008

I’m heading to Washington, DC this morning for Health Journalism 2008, the annual conference of the Association of Health Care Journalists.

This is an organization that is comprised predominantly of print reporters. It will be interesting to hear what they’re making of the new media/social media landscape and the changes happening in journalism. I’ll be blogging about the conference as I’m able and as it is relevant to SMUG readers.

I’m attending the conference and exhibiting on behalf of our Mayo Clinic media relations team.

Express Health Care on YouTube

My employer has opened its first Mayo Express Care facility in Rochester, Minn. It’s intended to serve patients with conditions that need prompt attention but that don’t need emergency department care. You can read a bit more about the service here, but thanks to YouTube you can take a tour of the new facility.

[youtube=http://www.youtube.com/watch?v=I17SXRnG934]

The business blogger for the Rochester Post-Bulletin, Jeff Kiger, posted this video on his blog last Friday. That’s really the only promotion of the video we’ve done, and it has had about 600 views so far on YouTube. (It got a lot more views on our intranet.) So the YouTube experiment has been interesting.

Jane Sarasohn-Kahn had written about this new service on her Health Populi blog when the story first ran in the Minneapolis Star Tribune in November. She’s been a health care consultant for 20 years and has some interesting perspectives.

Using YouTube, Facebook to Promote Organ Donation

In my last post, I told about Bob Aronson’s dedication to spread the word about organ donation through social media, after having had a heart transplant in August.

One of the things Bob’s done is start a Facebook group, where he’s inviting everyone affected by transplant to tell their stories. So whether you’re

  • a transplant recipient or caregiver
  • a living donor (e.g. kidney, liver, bone marrow)
  • a family member of someone who made the decision to donate and helped as many as 60 other people
  • a friend of any of the above, or
  • someone who has indicated a desire to be a donor via your driver’s license

I hope (and so does Bob) you will join this group and participate, and help promote it to your friends. Besides encouraging people to think about donation, he hopes it can bring support and encouragement to everyone involved in organ and tissue transplantation as people share their stories.

Some may write on the Wall, others may upload photos or engage in the discussion board, and still others may want to upload videos directly into the Facebook group, as Bob did. He also started a blog, Bob’s NewHeart, to help spread the word about the Facebook support group beyond the Facebook “walled garden.” And besides uploading his video to Facebook, Bob put it on YouTube, too. Check it out!

[youtube=http://www.youtube.com/watch?v=exk8lSHI3Dw]

Through my previous post I also met Scott Meis, who has been using social media, particularly Facebook, on behalf of Donate Life Illinois. He also maintains a blog for the campaign, which has a goal of signing up 3.5 million Illinois residents for the state’s donor consent registry by next April. It’s got some great transplant-related stories.

Part of the power (and fun) of social media, that I could have an interesting conversation today with someone I hadn’t met as of yesterday. And we’re Facebook friends now, to boot!

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Facebook Organ Transplant Group

facebook organ transplant

Working in news media relations for Mayo Clinic, I’ve gotten to know Bob Aronson fairly well over the last seven years. He’s been a consultant for us, helping us work with physicians and scientists to make their points more effectively in news media interviews.

With decades of experience in journalism, politics and consulting, Bob says the process for news media communication is the reverse of a presentation at a scientific meeting. Whereas medical researchers are accustomed to laying a foundation and then logically progressing to a conclusion, in a media interview it’s important to get to the point first, and then provide the supporting data.

Besides Mayo Clinic, another of Bob’s clients has been LifeSource, the organ procurement organization for the Upper Midwest. He also worked with the national organization, UNOS. Bob worked through the news media for years to help tell the transplant story and t0 encourage organ donation. His interest in the topic wasn’t that of a detached consultant, though. Because he had been diagnosed with cardiomyopathy, he knew there was a possibility that he might one day need a transplant.

Over the last few years, Bob grew steadily weaker. He moved to Florida last year and became a patient at Mayo Clinic in Jacksonville, where he received a heart transplant on Aug. 22, 2007.

I’ve been exploring blogging and social media for a little over a year. A colleague and I had discussed Facebook‘s ability to connect people, and we thought a support and advocacy group for transplant patients and their family and friends would be a natural. Mayo Clinic has a reunion in Rochester every summer for transplant patients and their supporters. Wouldn’t it be great if this reunion could be more than just one day a year? And if it included patients from many different transplant centers, as well as their friends and family members, that could provide mutual support and encouragement and also increase awareness of the need for organ donors.

Given Bob’s passion for the subject and his “old media” background, I suspected he might like the chance to learn how some of these “new media” could support the organ transplant cause. So for the last month or so, Bob has been learning about blogging (using wordpress.com) and Facebook. After years of learning from Bob about news media, I was glad to have a chance to help Bob with his social media education.

And in addition to his daily treadmill physical rehab, I think this has been good therapy for Bob. Go here to check out his aptly-named blog:

Bob’s NewHeart

And here’s the link to the Facebook group Bob created:

Organ Transplant Patients, Friends and You

organ-transplant.jpg

I hope you’ll join this Facebook group and invite your friends to do likewise, especially if you know someone who has been affected by transplant. Getting people to share their transplant-related stories will hopefully help create more awareness of the need for organs and the difference donation can make.

Bob has said he wants to dedicate the rest of his life to promoting organ donation. Social media will play an important role in his efforts.

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Transforming Health Care

For the next couple of days I’m going to be spending much of my time at a symposium hosted by Mayo Clinic (my employer) on transforming health care. It’s called Transformation: A Symposium on Innovative Health Care Delivery. Here’s symposium registration site that gives background on the event, and here’s the blog where several others and I will be writing about the sessions. We have a great roster of speakers, and the discussion should be quite stimulating. I’m hoping many of the participants will have brought laptops so they can contribute to the continuing discussion on the symposium blog, and we’re also planning to eventually have a podcast of the audio from the presentations.

I’ve liveblogged at several other conferences before; this is the first time I will have done it at a Mayo Clinic-sponsored conference. What better one to use as a starting point than a conference on innovation? Most of my posts will likely be at the symposium blog, but as I learn things that might be interesting to readers of this blog I will cross-post here, too.

The good part about being at a conference at work is that I can keep up on some other projects, and step out for meetings when absolutely necessary. The bad part is it can be hard to engage as fully as when I get away.

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