I was in Alexandria, Virginia today for a conference sponsored by the Center for Business Intelligence, at which I’m sharing our Mayo Clinic case study on social media in health care. Here are the slides I used for this shorter case study, which was tailored to the (mostly) pharmaceutical background of the audience:
One of the points I made is that these social media tools are individually powerful in their own right, but that when combined they can have amazing interactions. And I added something to my standard series of disclaimers: “Do not drive or operate heavy machinery while engaging in social media.”
I welcome your questions and comments.