Google Tool for Internet Marketing

Robert Scoble calls out the Google AdWords Keyword Tool and why it’s important:

What does this tool do? It helps you see the searches that people are actually doing on Google. Let’s say you had a quilting store. Do you really know what searches people are actually doing to find information about quilting? If you haven’t used this tool, no, you don’t.

This tool also is important to figure out how many people are searching for a particular topic. This helps you test your assumptions of how many people are really searching for something. This will help you choose your title tags, and, even, your content.

I look forward to checking this out and seeing what it means for search optimization of content.

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Social Media 107: Introduction to Flickr

Jeff Jarvis advises media companies wanting to survive to “focus on what you do best, and link to the rest,” which is why he thinks 15,000 journalists covering the major-party national conventions is a waste.

I’m taking his advice in the SMUG curriculum, and taking advantage of some recent posts from Scott Meis, a SMUGgle from Chicago. Read these posts and you’ll have a solid introduction to Flickr.

Flickr is essentially YouTube for photos, although as Scott points out, you can upload video to Flickr if you have a Pro account.

If you mainly want to share photos only with your friends, Facebook is your best choice. That’s why, according to comScore, it’s the #1 photo-sharing site on the Web.

But if you want your photos to be available to anyone, Flickr is a great site for you.

And as usual for these Core Courses in SMUG, Lee LeFever has a helpful introductory video, Online Photo Sharing in Plain English.

Assignments:

  1. Create a personal Flickr account.
  2. Paste the URL of your Flickr photostream in the comments below. (Scott’s photostream is at http://www.flickr.com/photos/bottspot/.


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Blogging 103: Commenting on Blogs

In one sense, a blog is just a Web site.

A Web site that, because of easy-to-use and free software like WordPress, anyone can publish. You could decide to use WordPress.com as your content-management system, to produce your own one-way Web site. All you would have to do is turn off the comments feature, either for the whole site or for individual posts. In this way, you would have an easy Web publishing system.

But what sets blogs apart from traditional Web sites (Can you believe that? I used the word “traditional” to describe something that first started in 1994!) is the ability to invite comments and create conversations.

That’s what makes blogs interesting.

Yet most people who read blogs never participate in the discussion by leaving a comment. Forrester research indicates that about 33 percent of Internet users are “Spectators” who read blogs, listen to podcasts or watch YouTube videos without leaving any comments, and 52 percent of users are “Inactives” who don’t even read blogs. (I think the inactives number is overstated because, as I said earlier, a blog is just a Web site. People are going to blogs without even knowing it.)

In keeping with our SMUG goal of getting people to stretch into new areas of social media, in Blogging 103 I hope to help some of those Inactives and Spectators move up the Forrester Ladder of Participation into the Critics category.

Just complete the assignment below, and you’ll climb a rung or two.

Assignment:

Click the “Comments” link at the bottom of this post. It looks something like this if no one has commented yet:

Or if some people have commented, it will have a number in front of the word “Comments” – like this:

Then you’ll see the full post reload, showing any comments from others, and at the bottom you will have a chance to add yours.

I’ll bet you can figure out how to fill in that comment form.

In a future post, I’ll show you how to participate most effectively, but for now, it’s important to just take that first step and make a comment.

You’ll note that I have set this blog to accept comments without being approved by me. In other words, I’m not “moderating” comments in advance. So you’ll get the immediate gratification of seeing your comment show up right away after you submit it, provided you’re a real human being. I use Akismet to weed out the automated comment spam that unsavory characters use to promote their herbal Viagra alternatives and the like. More on that in a future post, too.

But I also know that one reason why people don’t comment on blogs is because they don’t know exactly what to say. So I’ll set you up with a couple of questions to prime the pump, just to make it easier for you to dive in.

  1. Is this your first time commenting on a blog? If so, what has been the main barrier that keeps you from commenting?
  2. If you do comment sometimes, what are the factors that cause you to join the conversation?
  3. For extra credit, what social media topics are most interesting to you? What questions about social media would you like to see answered and discussed further?

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BuzzMachine: Covering conventions is a waste

As usual, Jeff Jarvis nails it in his take on the number of journalists covering the major party national conventions:

Forbes.com reports that the number of journalists covering the conventions this fall will remain at the same level as 2004 and 2000: 15,000 of them. What a waste. The outcome of the conventions is known. There will be no news. Why are these news organizations sending so many staffers there?

Ego.

That’s it, pure ad simple: Our man in Denver. Instead of your woman. It’s for bylines, bylines the public couldn’t care less about. The coverage will be no different outlet to outlet. We can watch it all ourselves on C-SPAN.

Read Jeff’s entire post, including his counter-argument to the “we’re covering our local delegations” objection…and his interesting perspective on whether bloggers should attend.

When every newspaper in the country has laid off dozens, scores or hundreds of reporters, it’s hard to reconcile how they would send reporters across the country to cover an event in which there won’t be any real news.

If newspapers were flush with cash, this ego could be rationalized. But given that they are all fighting for survival and that there will be no shortage of stories to which they can link, sending reporters to Denver and Minneapolis seems an indulgence they can’t afford.

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Blogging 114: Categories vs. Tags

It’s fun to work with people who are new to social media, because they often have good, fresh questions that aren’t colored by familiarity with these tools. And they make me take a minute to think through some basic explanations.

For example, I was helping a colleague get started with a blog yesterday, and he asked me:

What’s the difference between categories and tags when I’m doing a blog post?

Great question! And it gave me a chance to combine two SMUG courses (I had planned to cover these topics separately) into a single post.

Category Coolness

Categories are internally focused for your blog, to help users navigate and find posts on similar topics. Once a user has found your blog, categories provide organizational structure to help them discover what your blog is about and to navigate efficiently.

So, for example, I have categories for Blogging, Facebook, Book Reviews, Marketing, Advertising, News Media, Conferences, Personal and a few more. So if people want to see all the posts I’ve live-blogged from conferences, they can click “Conferences” under the Category heading. Or they can click the Book Reviews category to read about all the books I’ve highlighted on SMUG.

A post can belong to more than category, but generally you would want to limit the number of categories you have and how many categories are selected for each post. One category I don’t use much any more is Social Media. Ever since I renamed this blog “Social Media University, Global” it hasn’t made much sense to put posts in the Social Media category; almost every post would belong there, and if the whole blog is about a topic it doesn’t makes sense to use that as a category.

This particular post, as you can see below, is in the Blogging category.

Categories are like the Dewey Decimal System for your blog: they’re your way of organizing content in a way that makes sense to you and hopefully your users. Except you don’t have the funky numbers like 330.94 for European economics. And while there’s no limit on the number of categories you can have, I would advise you to limit them. If you can’t see yourself doing several posts that would fit a category, use a broader one instead. So, for example, I have a News Media category instead of having separate categories for Radio, Print, and TV. That’s because the major division in this blog is between traditional, mainstream media (what I categorize as News Media) and Social Media. (But again, since most of the posts are about social media, I don’t use that category very often.)

After you’ve done a few posts, you might discover some themes emerging. Then you can go back and apply whatever category labels seem to make sense, like the apocryphal college that didn’t lay down its sidewalks until it saw where students had worn paths through the grass.

Tremendous Tags

Tags, by contrast, are externally focused. They’re aimed at the people who haven’t yet found your blog (and the search engines that guide them.) So instead of trying to find the one or two labels that best describe your post (as you do with categories) you can and should apply multiple tags to a post, based on words others might use to describe your post…or words they might be searching on to find relevant content.

So for this post I used not only the tags blog, blogs and blogging, but also social media, socialmedia, tags, tagging, categories, vlog, vlogging and others. While social media isn’t a particularly useful category for this blog, it is a good tag (and so is socialmedia, because some users doing a Technorati, Google, Blogpulse or WordPress.com search might leave out the space between social and media.)

If you click on any of the tags at the bottom of this post, you will find a list of blog posts on WordPress.com that used that tag. This is really helpful to users exploring a topic, because they can easily find a group of relevant posts. And if you use several related word variations, you’re not requiring users to choose your exact tag (e.g. blogs vs. blogging) in order to find your post.

So, within reason, with Tags it’s a case of “the more, the merrier.” If you add tags like Britney Spears, Paris Hilton, Barack Obama, John McCain, Justin Timberlake or other famous names to your posts in hopes of attracting more visitors, it won’t do you any good. Unless, of course, you happen to be doing a post about one of those people. If you “trick” people into visiting your blog by using irrelevant tags, they won’t stay long.

Another benefit of Tags is that you can use a “tag cloud” (see example above or in the sidebar at right) to graphically show visitors to your blog the main topics you cover. The most frequently used tags are bigger, and if people click in your tag cloud (at least on WordPress.com), they get a list of all your posts that included that tag.

Assignment:

  1. Write a post on your own blog, and assign it to one or two categories and add multiple tags.
  2. Include a sentence at the end (with a link to this post) that says something like, “I sure am learning a lot from Social Media University, Global…including how to add tags and categories for my blog posts.”
  3. Following those two steps will create a comment on this post (via Trackback, to be discussed in a future course), so that your fellow SMUGglers (the phrase Jim Streed coined) can follow it back and see how you’re doing in applying what you’re learning about categories and tags.


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