Personal | Social Media University, Global (SMUG)

Privacy begins at home

It seemed like a good idea at the time.

Last week when I was in the Netherlands (See “Putting the ‘Global’ in SMUG”) I had the opportunity on Wednesday to help lead a couple of master classes on Web 2.0 for health care communicators from UMC Radboud, one of six academic medical centers in the Netherlands, in Nijmegen.

I often like to demonstrate Skype and its videoconferencing capabilities (and the fact that it’s FREE) in my presentations. It’s one thing to say, “Skype is like the video phone in The Jetsons.” That gets heads nodding. But it’s entirely different to show just how easy and cool it is. So I have sometimes Skyped with my daughter Rachel and granddaughter Evelyn, and also have done videoconferences with Darrin Nelson (a Mayo patient from Rochester, NY who shared his story about robotic heart surgery here, here, here and here on Sharing Mayo Clinic.) In those cases I had sent messages on Facebook (for Rachel) or Twitter (for Darrin) to arrange the times for our conversations and to ensure that they would be available.

Our Wednesday morning master class in Nijmegen went off flawlessly, as @JohnSharp and @CiscogIII and I tag-teamed as teachers, but in the afternoon they had to head back to Amsterdam, so I was on my own (along with my host, Lucien Engelen.)

I was doing fine until I got to the reference in my slides to Skype, and then I got what I thought was a great idea: I went to Skype and saw that my lovely wife, Lisa, was on-line.

So (on the spur of the moment, not to mention a classic case of y-chromosome poisoning), I decided to just “surprise” Lisa with a Skype call without advance warning. I’ll let the Facebook conversation she started tell the rest (click to enlarge):

Lesson Learned: Privacy isn’t just something to be concerned about from a HIPAA perspective. It begins at home.

And a special note of thanks to Lucien for providing his own peace offering (although he personally had done nothing to offend), in the form of this beautiful bouquet of roses, pictured below next to my now fully showered bride of nearly 25 years.

A Present for Evelyn

Our family is in Grand Rapids, Michigan this weekend visiting my daughter Rachel, her husband Kyle and my granddaughter Evelyn, who turns one today.

Evelyn got to open one of her presents Saturday night when we arrived, as she sat in the lap of her Aunt Rebekah. This is one of those priceless moments that’s a great reason to have a Flip video camera (or something like it):

Because we won’t know the baby’s gender for at least several months, we’re thinking we will refer to him/her as “Thermie” for short.

If I would have know what the news was going to be, I would have been focusing more on Bekah than on Evelyn.

This is another example of how you can embed video from Facebook in a self-hosted WordPress blog, whereas you can’t in a WordPress.com blog.

Meanwhile, here’s the video we shot a year ago right now, when we welcomed Evelyn to the world. She’s changed quite a bit:

Lisa and I have been truly blessed, and are looking forward to Evelyn having a sibling and to becoming serial grandparents.

My Third Anniversary

Today I celebrate three years of blogging. It was on this date in 2006 that I wrote this brief post about being one of 50 million blogs tracked by Technorati. A year later, when I did my first anniversary post, I had just been getting into Facebook. That led to some opportunities to do training sessions on using Facebook, including the Facebook 101 presentation that became the inspiration for rebranding this blog as SMUG. And so a year ago today I looked back on another fascinating year, as I had “found my voice” in helping people learn how to use social media, and particularly how to develop business applications.

The year since that point has been amazing. It’s really telling to look back on some of my previous posts and to see how my thinking has changed over time. And in my work I’ve been involved in some significant new projects, most notably the launch of our Sharing Mayo Clinic blog.

Our Tweetcamps have also been fun and interesting, and it’s been gratifying to have so many people from outside of Mayo participating. Aside from Sharing Mayo Clinic, I think for me the biggest development of the last several months has been getting much more engaged with Twitter, and I appreciate all the people I’ve met through the #hcsm and (to some extent) #hcmktg chats. Having this video go viral after embedding in our Sharing Mayo Clinic blog was a delightful experience, especially getting to meet Mr. and Mrs. Cowan and their daughter, DeDe, when they went to appear on Good Morning America. That whole experience was really special.

It seems odd to think that the next year could be as interesting and exciting as the last one has been, but all signs point toward a continuing adventure. Next week, for instance, I’m going to be doing a Webcast with Ragan Communications about our Mayo Clinic experience, and I’m hearing that we have 1,500 people registered to participate. And in October we’re hosting and cosponsoring a Health Care Social Media Summit with Ragan at Mayo Clinic in Arizona. It’s unlikely we have another viral video in the works, but then again we didn’t see the last one coming either.

Thanks to everyone for reading, participating and Tweeting, and I look forward to another interesting year.

Vacation Highlights

I was back at work today after spending the last few days in Indianapolis for Bible Bowl. We’ll be back to our regular social media coursework shortly, but here are a few reflections and memories from four days in Indy (and two days traveling there and back):

It was a joy to see our granddaughter, Evelyn, and her parents as they joined us from their home in Grand Rapids, Michigan. Here’s a picture of Evelyn after having gotten a hairdo from her mom in our hotel room:

Lisa and I were also glad to have three of our four parents and five of our six children be with us for this family getaway. We missed Lisa’s mom and our son Jake and wished they were there too, but we were thankful everyone else could make it.

Another highlight was that Joe and Bekah got to play in the National Bible Bowl 3-on-3 basketball tournament, which was held at Conseco Fieldhouse following a Sunday night WNBA game (Indiana vs. Atlanta.) Here’s some footage from the semifinal game, which they lost 15-10.

Finally, here’s the Austin Bible Bowl team photo taken after they were awarded their fifth-place medals (out of 120 teams) in the double-elimination tournament.

And here’s the story that ran in today’s Austin Post-Bulletin after an editor saw my #biblebowl09 tweets and assigned a reporter.

It was a great few days…but now it’s time to resume our regularly scheduled classes!