Twitter Health Care Case Study: Angie Anania

At our #MayoRagan09 health care social media summit yesterday, Angie Anania from HealthONE Presbyterian/St. Luke’s Medical Center in Denver told her story of using Twitter relating to a surgical procedure, and the collaboration she did with the local CBS affiliate. I asked if she would be willing to share her experience more broadly, so here it is, compliments of the Flip:

I think her point about collaborating with local media in a win-win application of social media tools makes lots of sense. What do you think? What other examples of this have you seen?

Health Care Social Media Summit Keynote

Here are the slides for my presentation on Monday, Oct. 5 at the Health Care Social Media Summit we’re hosting at Mayo Clinic’s campus in Scottsdale, Arizona. It’s been a pleasure working with Ragan Communications to develop the program, and I’m looking forward to presenting and to hearing from the other speakers. I’m sure we will hear about lots of great health care social programs and that it will provide inspiration.

With more than 130 slides in my one-hour presentation, I hope to create sensory overload while at the same time inspiring participants to both see the possibilities inherent in social media and to believe that it’s something they can do. By having the slides posted here, it will illustrate the value of Slideshare.net and also will enable participants to fully engage in the discussion without feeling a need to take notes compulsively. They can tweet updates as they hear interesting tidbits (as I recommended here), but can know that everything they’re seeing will be available for review at a more leisurely pace.

Update: Here’s the presentation that I failed to insert originally. Thanks @PhilBaumann for pointing that out:

ISHMPR Presentation in Sun Valley

Idaho has one of the unique state associations for hospital or health care marketing and public relations. It actually has a vowel in its acronym, unlike Florida (FSHMPRM), Wisconsin (WHPRMS) and Minnesota (MHSCN). But then again, they don’t really have a choice since their state begins with a vowel.

Here are the slides I’m showing as part of my presentation to ISHMPR today. You can follow and participate in the discussion on Twitter using the #ISHMPR hashtag.

5 steps to getting the most out of #mayoragan09

I’m excited that we are on the verge of beginning the health care social media summit, which we are hosting at our Scottsdale, Arizona Mayo Clinic campus in collaboration with Ragan Communications. The pre-conference sessions start tomorrow, with the full conference kicking off on Monday.

I will be delivering the opening Keynote on Monday, and part of my role (and my goal) is to set the tone and provide pointers on how participants can have the best possible experience. I will be posting my slides for reference here on SMUG, but I wanted to start by offering some links and tips that I hope will be especially helpful for those who are newer to social media.

  1. Join Facebook. If you need some background, see the Facebook curriculum and particularly Facebook 101.
  2. Join the #MayoRagan09 group in Facebook.
  3. Write on the Facebook group’s wall, upload photos or videos, and start or participate in discussions.
  4. Join Twitter. You may find Twitter 101: Intro to Twitter and Twitter 102: Creating an Account helpful in getting started.
  5. Follow the #MayoRagan09 hashtag in Twitter in whatever way seems most convenient to you, whether it’s through a desktop application like Tweetdeck or a Web-based service such as Tweetchat, Hootsuite or CoTweet.

If you haven’t yet made plans to attend the summit, you can still sign up for the Webcast. Video recordings will likely be available for purchase following the summit. Meanwhile, please do join in the conversation via the means listed above.

Clayton Christensen on The Innovator’s Prescription

I had a tremendous opportunity this morning to hear Clayton Christensen at #txfm09, the Transform symposium sponsored by Mayo Clinic’s Center for Innovation.

I can’t recommend Christensen’s work highly enough. His thinking on innovation is excellent, and based on what I’ve read of his writing, and the presentation I just heard from him, watching this similar talk embedded above will be well worth your while.