Belated Blog Birthday

For a blog that started out with a nondescript alliteration as its title – Lines from Lee – it’s only fitting that I would have a similar approach to the title of this post as I celebrate the fifth anniversary of my first blog post – four days late.

I’ve made it a point each year at this time to take a look back on how this blog has changed – and changed me – over the previous 12 months. See my first, second, third and fourth blog birthday posts for my journal on the journey.

This year, as I celebrate the fifth birthday of what has become SMUG, I’m also celebrating the first anniversary of Mayo Clinic establishing our Center for Social Media.

If I thought the first four years were eventful, this last one has felt like a Space Shuttle launch. It’s been gratifying to recruit a fantastic External Advisory Board, a tremendous staff (click to enlarge the team photo from our recent retreat) and to see more than 80 organizations join our Social Media Health Network.

And while NASA is winding down the Shuttle program, we’re just getting started. We’re holding our Third Annual Health Care Social Media Summit in Rochester in October in collaboration with Ragan Communications, along with our Network Member Meeting and Social Media Residency. We’re also holding a contest for patients and caregivers to attend for free (and even get airfare and lodging costs paid.)

Much of my blogging has been on the Mayo Clinic Center for Social Media site (and the related Network member community), so my posting frequency on SMUG has suffered a bit. I definitely plan to still keep growing the SMUG community and provide resources, though (we’re at 1,265 SMUGgles as of today), and maybe recruit more associate professors with honorary doctorates.

If you would like to be among the honorary SMUG Ph.D.’s, drop me a note using the Contact Form. I would be glad to involve other contributors on the SMUG Faculty.

These last five years have been amazing. Thanks to everyone who has been part of it.

 

An Upgrade for SMUGgles?

When I visited the SMUG Facebook group this evening, I saw a message that gave me pause (click to enlarge):

From the language of the alert (and what I found when I read more), it appeared that the archiving function would migrate the posts on the wall into the new group format, but that everyone would be kicked out of the group and would need to be added again.

In other words, ALL OF THE SMUGGLES WOULD BE EXPELLED!

I couldn’t let that happen, so I went for the upgrade. One thing I saw immediately was that there was a LOT more activity. Here’s a screenshot of what happened in the next 26 minutes:

With, on average, one comment every two minutes, this certainly was an upgrade in terms of activity and engagement. Clearly that’s because of the change in email notifications, as evidenced by my Inbox:

We all do have the ability to control our level of email notices, as you wee when you click the Settings button for the group:

So, this will be an interesting experiment to see how a group with more than 1,200 members works in the new format.

What do you think of the new SMUG group? Are you going to adjust your email notification settings? If so, how?

The Evolution of the Revolution

I’m in Seattle this morning for #SwedishRagan, and sharing our experience with social media at Mayo Clinic, as well as information about our Center for Social Media and the Social Media Health Network. As is my custom, I will move really quickly through lots of slides in my presentation, so I post them here for reference. This helps participants engage and relax instead of furiously scribbling notes.

It also lets me show and tell instead of just telling. If a picture is worth a thousand words, showing this many slides may be one way I can keep up with @SeattleMamaDoc. 😉

By the way, she’s knocking it out of the park in her presentation this morning.

Here’s what I plan to cover:

Networking with Nurses

Here are slides from my presentation to the Scripps Oncology Nursing Advanced Practice course in San Diego. One of my points is that the title I was given for the presentation, To Network or Not, is really a false choice.

Given the growth of social media and social networking, it isn’t a question of whether health care providers will participate, but rather how they will, and how soon.

Back in the GTD Saddle

The last several months have been a whirlwind, culminating (at least to this point) with the Feb. 10 launch of our member community site for the Social Media Health Network, which is associated with our new Mayo Clinic Center for Social Media.

We’ve also now completed our staffing for the Center, and of course that was a major undertaking, as was selecting the new members for our External Advisory Board.

The hectic pace and the need to try to get back on top of it all led me to refocus on more rigorously applying David Allen’s Getting Things Done methodology, which was among the main topics of this blog in the pre-chancellor years. Here’s a post from 2006 that’s a good jumping-off point for GTD exploration.

So on Saturday, January 15 I decided to head over to the office after our radio show production, and spent about three hours getting to this point:

Of course I didn’t capture the “before” state, but let me assure you it wasn’t pretty.

And as I referenced in the video, neither was my email inbox. I did make a strong effort over the ensuing few weeks, but even as of Feb. 13 I had nearly 2,300 emails that were in various stages of processing:

So last week I made a major push, and by Friday at 3:38 p.m. CST I reached my goal:

As GTDers know, that doesn’t mean that I had nothing left to do with my emails, but it did mean I had processed all of them and had decided whether they were

  • Actionable items to Delegate, Do, or Defer
  • Reference materials that could be valuable at some point, or
  • Items to Delete

As of this evening I have kept my office in the clean and clear mode for 27 work days. I’ve had five straight days of getting to the empty email inbox.

With the explosion of communication, your life is not likely to get less busy any time soon, as the number of potential inputs you get will continue to increase. That’s why it’s important to have a means of handling all that “stuff.”

If you haven’t explored GTD, I highly recommend it.