Avoiding Social Media Indecision

SMUGgle Maddie Grant, the formerly reluctant blogger, makes a good point when she (after her obligatory allusion to my awesomeness) says I made her want to tear her hair out with the Social Media 110 course.

She’s absolutely right: you don’t need seven ways to shrink your URLs. It only takes one. Pick one that works for you and use it. Social Media 110 probably should have been a 200-level course; as you’re starting with social media, it’s not essential that you understand all the different ways you can shrink your URLs.

This reminds me of a story, which I believe was in Made to Stick, about a study of college students and their choices. When given a choice between studying and going to a movie, something like 30 percent chose studying. But if the choice was between studying, the movie and another event (some kind of interesting lecture or presentation), the number of people who chose to study actually increased. More choices made it harder for the students to decide which of the fun things to do, so they were more likely to default to studying.

I hope giving you seven ways to shrink URLs doesn’t likewise create indecision for you, or overwhelm you with options. You surely don’t need to try them all. I like SnipURL because it has a browser bookmarklet that makes posting items to Twitter really easy. So if you’re looking for a recommendation, that would probably be mine.

But any of these services are fine. The main point is to just start using one of them.

That’s also another reason why I do all my posts about blogging with reference to the WordPress platform. Blogger and Typepad are fine, and if you like them, use them. I had visiting professors review them as part of the blogging curriculum.

But my main goal with SMUG is to help people get engaged in social media, using state-of-the-art tools, so I just picked the one blogging platfrom I think is best and most powerful. And I want to be able to go deeper with one platform, instead of saying “This is how you do it on WordPress, but you can do the same thing on Blogger by… and on TypePad by….” I just don’t have the time or inclination to do the same thing three different ways. And I surely won’t be shrinking my URLs seven different ways.

Choosing your blogging platform is a lot more consequential than deciding which URL shrinker to employ, because you could change the latter every day (not that you should) without really affecting anything, but it’s harder to make a switch once you’ve decided on a platform for your blog.

Meanwhile, Maddie’s post gives me further impetus to provide some recommendations on a few steps everyone should be taking — sort of an updated, “new-and-improved for 2009” version of Social Media 101. Instead of 12 steps I will probably have five or six that I would call “must-dos.”

In doing so, I hope to help you avoid the indecision that leads to procrastination, and give you concrete steps that will be fruitful for you personally and professionally.

It’s a balancing act in which the inclination toward research as befits a global university (and one that is nearing the one-year anniversary of its formal establishment!) is in tension with the desire to make things straightforward and simple for beginning SMUGgles. Thanks to Maddie, I’ll try to be more clear when I’m exploring a range of options as a research project, and that I’m not recommending that everyone go forth and do likewise.

RAQ: What is the # in Twitter?

Ryan Link, a SMUGgle from Virginia, asks…

What does it mean/do when a word on Twitter is preceded by a #?

Answer: The # is called a hashtag, and is described in detail on the Twitter fan wiki.

Hashtags are a community-driven convention for adding additional context and metadata to your tweets. They’re like tags on Flickr, only added inline to your post. You create a hashtag simply by prefixing a word with a hash symbol: #hashtag.

Hashtags were developed as a means to create “groupings” on Twitter, without having to change the basic service. The hash symbol is a convention borrowed primarily from IRC channels, and later from Jaiku’s channels.

hashtags.org provides real-time tracking of Twitter hashtags. Opt-in by following @hashtags (on Twitter) to have your hashtags tracked. Similarly, Twemes offers real-time tracking without the necessity of following a specific Twitter account. Also, with their purchase of Summize, Twitter itself now offers some support of hashtags at their search engine: http://search.twitter.com

See the Twitter fan wiki for more details on how to use hashtags, as well as some examples.

Hashtags are especially useful for conferences, meetings or events, to enable you (and others) to follow specific topics. During the recent election in the U.S., a special site was established that filtered all Tweets with the tags #obama, #mccain, #palin or #biden. This enabled a conversation among people who weren’t following each other. The same thing happened with the #mumbai terrorist attacks.

On a less global scale, if you have a conference or seminar and want to engage the participants (instead of having them be “the audience”) you could create a hashtag and encourage everyone to use it. It’s a great way to gather feedback from everyone in the room. Instead of standalone audience response devices, you could just ask people to tweet from their cell phones, wifi-enabled laptops, Blackberrys or iPhones.

And instead of just gathering feedback, you’re actually enabling your participants to interact with and build upon each other’s ideas. It could have an undesirable snowball effect if a tough crowd gangs up on a speaker (see this example involving Facebook founder Mark Zuckerberg being interviewed at a conference), but the the positive potential also is great.

So you can be proactive and enable this kind of discussion at your meetings, and hopefully steer it in a positive direction, or you can be oblivious. I recommend the non-oblivious strategy.

Thanks for your question, Ryan.

To submit an RAQ (that’s a Recently Asked Question), just comment on any post or send me an email (see the Contact the Chancellor box at right.)

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Dr. Seltman’s Opus

Among the reasons for my relatively lighter posting in the last few days is this video, which I produced (with some of my colleagues) to honor Kent Seltman, who celebrates his retirement from Mayo Clinic at a reception this afternoon.

[youtube=http://www.youtube.com/watch?v=ZjtCAmmT4h8]

Unlike the character played by Richard Dreyfuss, Kent not only left his influence within the lives of the people with whom he worked at Mayo. He actually did get to write his Magnum Opus. Kent is the author, with Leonard Berry, of Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations. You can read a review here.

RAQ – Related Posts

In the comments about my post on Malcolm Gladwell’s Outliers, Peggy Hoffman asks:

Question (and yes great book) can you share with us how-tos on the related post widget you are using here that produces automatically generated material.

It’s really easy. In your WordPress dashboard (and I’m glad I’ve waited until WordPress 2.7 was released before I did my overview of the dashboard for Blogging 111; that’s coming soon), you click on the Appearance link on the left side:

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And then choose Extras:

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At which point you will see a set of options like this:

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All you need to do is make sure the last option, “Hide related links on this blog, which means this blog won’t show up on other blogs or get traffic that way” is unchecked.

So, on WordPress.com, having the automatically related links is the default option, I believe. You can decide you don’t want to have it, but as Peggy points out, it can be really helpful to your readers.

They are automatically generated, so they aren’t guaranteed to be related, but on balance I think this is a good option. I’m sure some SMUGgles found their way to our University originally because of a possibly related link on someone else’s WordPress.com blog.

If that’s your story, I’d love to hear from you in the comments. Please let us know if the automatically related links helped you discover SMUG. That will help our fellow SMUGgles see the value of this feature as well.

While I was doing this post I saw another feature that has no useful point, but I’m turning it on just for effect. Let me know what you think of the falling snow. Only available on WordPress.com, and only until 1/4/09.

Monday Morning Chess and iPhone Blogging

We have had house guests this weekend at Old Main – the Kelley family from Louisville. This morning our daughter Ruthie vanquished Christian Kelley in chess. Apparently he has difficulty focusing in her presence. I’m also using this as a chance to show Christian’s Dad, Rick, a soon-to-be-SMUGgle, how to blog with a iPhone.

Here’s a post-victory photo as they engage in the rematch…and a photo of the current state of play.