Welcome Frost & Sullivan eBulletin Readers

A few weeks ago I got a Facebook message from Caryn Brown from Frost & Sullivan, saying that she wanted to feature my blog as a “Recommended Read” in the eBulletin, a quarterly electronic publication for past participants in Sales and Marketing: A Frost & Sullivan Executive MindXchange. (I guess they ordinarily feature a book in this section.) I asked Caryn to let me know when the eBulletin would be distributed, so I could welcome you properly and share links to some of the posts I’ve done about Frost & Sullivan events. She kindly obliged, so here’s a quick intro to Social Media University, Global — or SMUG.

SMUG is the University of Phoenix without the football stadium…or the tuition…or the accreditation. It’s a place for lifelong learners to get hands-on experience with social media tools, which are changing the way people communicate.

With well over 100 million blogs and upwards of 68 million active users of Facebook, I’ve said previously that for PR professionals, unfamiliarity with these tools borders on malpractice. The same is true for those involved in sales and marketing.

Especially when you can learn about them for free!

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Twitter 101: Intro to Twitter

I’ve written previously about some possible practical uses for Twitter (here and here), but if you you need some basics on the idea behind Twitter, there’s no one better than Lee LeFever to put it in plain English:

[youtube=http://www.youtube.com/watch?v=ddO9idmax0o]

Update: Check out Twitter 140 for a helpful further explanation.

Homework Assignments:

This is just the 101 class, so the homework is limited:

  1. Sign up for Twitter.
  2. Follow me (I’ll follow you back).

Business Blogging Capstone Project

Yesterday was a big day blogging for me…not with SMUG, but on a work-related blog.

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Tom Brokaw was the keynote speaker and moderator for the opening session of the Mayo Clinic National Symposium on Health Care Reform. I hope SMUG students will check out Mayo Clinic’s Health Policy Blog, which I’ve been using to capture the essence of the symposium proceedings and to help extend the conversation both geographically and temporally.

This is the equivalent of a capstone project, enabling me to apply for a business purpose the things I’ve been learning through my personal blogging. It’s been an interesting experience, and I’d appreciate any comments or suggestions here on ways I can improve what I’ve been doing there.

Mayo Clinic Health Reform Symposium

Waiting for the start

For the next two days, I will be live blogging the Mayo Clinic National Symposium on Health Care Reform, which is being held at Lansdowne Resort in Leesburg, Va., just outside of Washington, D.C.

If you’re interested in seeing the streaming video, you can watch it here. After the sessions, the archived video will be here. I will be having a comment thread open during each session, so you can comment on the proceedings as they are happening. Your questions for the panelists would be welcome, too. I think it would be fantastic if we could get some questions from the blog included in the live discussion.

We’ve worked really hard in our Mayo Clinic Health Policy Center to bring patient perspectives to the health reform discussion. Since all of the readers of this blog are health care consumers, I hope you’ll check out the health policy blog and chime in with your comments and questions.

Engaging Key Stakeholders through Social Media

Today I had the pleasure of giving a presentation to MHSCN, the Minnesota Health Strategy and Communications Network. This also provided me an opportunity to try Slideshare.net, a service that is like YouTube for presentation decks, so that I can share the slides with those who attended (and anyone else.)


This was a great group, highly engaged and interested in the subject matter, which was using social media to engage employees and to communicate with outside stakeholders.  It was a fun opportunity to offer a SMUG Extension Class. I hope lots of the MHSCN members will decide to enroll.

For those who attended, I would appreciate any feedback on the presentation, and would be happy to answer any additional questions you may have.