Mass Media, Social Media and an Elf Who Got Too Jolly

When I spoke to the Ragan workshop with Shel Holtz yesterday, one of my points was how blogs and social media sites like YouTube work together with the mainstream media. Many times the fact that a story is mentioned in the mass media is what leads to it getting lots of hits on the Web. This message I got Thursday from Cindy at LifeSource, where I recently did a SMUG extension class, is a case in point:

Thank you for coming to LifeSource last week! Your talk was very interesting. I wanted to share with you something that happened to my husband this week regarding “social media” Curt is a sergeant with the MN State Patrol. A few years ago he arrested an elf…yes an elf….and the arrest made it on “You Tube” (you can find it under elf arrest). Two nights ago our phone started ringing off the hook at 11 p.m. and our friends and family said turn Jay Leno on, Curt is on the show! Well we missed it but Jay played his video! We were able to see the Leno show last night on the website and also looked at the You Tube video which went from a couple of hundred hits to over 58,000! Anyways…I thought you would appreciate that story. Have a great week! – Cindy

Here’s the “elf arrest” video that caught Jay Leno’s attention:

[youtube=http://www.youtube.com/watch?v=N3yhiXlNRjU]

This is one of the points I often stress, but perhaps not as frequently as I should. Social media and mass media work together, and often the biggest impact from social media comes when it is noticed by someone in the mainstream media.

islamicyearwaxeddonetimedeclared and SEO

The results are in from my SMUG survey in Blogging 304, in which I asked readers to search for two terms and see where SMUG shows up in the rankings to test whether Google treats hyphenated domain names as “spam” domains, as a previous commenter had alleged

Of the five comments so far, it seems that on a search for blue shirt nation this blog typically shows up #4 in the rankings (#8 was the lowest) and for best buy blue shirt nation it’s typically #3.

So the fact that this blog has a URL of social-media-university-global.org instead of socialmediauniversityglobal.org doesn’t seem to be causing problems with my posts showing up in Google.

In fact, I think it’s likely the opposite, as this blog shows up at the top in searches for social media university, and even is on the first page for university social media. It appears to me I even do fairly well on global social media and social media global.

Again, some of this might be that Google knows I’m doing the searching and is serving my blog preferentially in the results, so if you’d want to search for some of the italicized terms above and let me know in the comments below how SMUG shows up, I’d appreciate knowing.

This led me to test a post on my son’s new blog (where he’s excited that he’s #1 in Google when you search for his name.) I’ve done an optimized post on his blog to see how long and whether that moves to #1 in the John Aase search. We’ll see what happens, and I’ll update later with the reslts.

Meanwhile, I got thinking some more about how failure to hyphenate, either in a domain name or in post, could make it more difficult for the Google robots to determine what a site or a post is about.

This post, for example, could mean at least one of two things, depending on how the bots parsed the URL.

islamicyearwaxeddonetimedeclared could mean that a major national news magazine had reached the judgment that Muslim ascendancy had ended: Islamic year waxed done, Time declared. Or, in a nonsensical nod to one of the Cartoon Network shows we try to not let John watch (see graphic above), it could be “I slam icy ear wax,” Edd one time declared.

The application for you is that you should hyphenate your URLs and make it easier for Google to understand what your post is about. In this case, particularly with the tags, it might get the picture that this post is about SEO.

This is another good reason to choose WordPress or WordPress.com as your blogging platform, because the default URL for your post comes from its title and because you can edit your URL before posting.

A Class Organization

Yesterday I had the pleasure of presenting a case study for a two-day workshop on social media for corporations that Shel Holtz was doing on behalf of Ragan Communications. Minneapolis was the second stop on Shel’s six-city tour, and he asked me to share what we’ve been doing with social media at Mayo Clinic. I’ll upload my slides a bit later, but for now just want to share a good turn done by the hotel at which the event was held, the Depot Minneapolis, a Renaissance Hotel.

When I arrived home last night, my MacBook Pro power cord was missing. So I quickly sent a message to Shel through LinkedIn, asking if he had noticed that I had left it in the meeting room. (Meanwhile, it was another reason I was glad I had bought my wife a MacBook, so I could use her cord.) A couple of hours later, when Shel landed in Little Rock, he sent word via his mobile device that he had found my cord and left it at the hotel’s front desk, and that I should contact the hotel so they could send it to me. I live 100 miles from Minneapolis.

What a relief…made possible by a social networking site and mobile e-mail technology!

When I called the Depot this morning, the front desk attendant asked for my name and confirmed that he had the cord. When I asked if he could send it, and said I would give a credit card to pay the cost, he put me on hold for a few seconds and came back to say they would mail it to me and that there wouldn’t be any charge.

Thanks to the Depot for its good turn…which deserves another…so I just want people to know about a good hotel in Minneapolis.

Managing for Excellence Presentation

Today I’m doing a presentation to the Managing for Excellence meeting at Mayo Clinic in Jacksonville, Fla. This is a meeting of all Jacksonville supervisors, and I get a chance to tell them about what Mayo is doing in social media.

On our internal blog I did a post with links to some of our projects (many of which I had previously highlighted here), but I’m closing my fast-paced presentation (I only get 15 minutes) with a little more “show” to go along with the “tell.”

I’m planning to show:

I will be updating this post during the meeting today, embedding a video, for instance.

 [youtube=http://www.youtube.com/watch?v=3m3vfIgfTVI]

If you’re interested in learning more and getting information on topics from Flickr to Twitter to RSS to Wikis, check out the Enroll Now page for your continuing education options.

Making it Easy to Enroll

It just occurred to me (maybe because I’m too close to the content of this blog) that I need to make it clearer how people can enroll as SMUG students. So we have a new page, Enroll Now, to simplify the process. You have enrollment options, but now you don’t have to find your way to this post on the SMUG page, which was kind of buried.

There’s a difference between being unstructured and being disorganized. Hopefully now we’re back on the unstructured side.

Social Media University, Global doesn’t have any financial barriers to entry, since we charge no tuition; hopefully now we’ve eliminated a site navigation barrier, too.