Florida Hospital Association SMUG Extension Course

I’m delighted to be in Orlando today for a SMUG extension class, presenting a workshop for the Florida Hospital Association’s Florida Society for Healthcare Public Relations & Marketing (FSHPRM) at their Winter professional development workshop. My presentation runs from 12:30-2 EST.

The slides I’m using are embedded below. I’m told there will be wifi in the room, so I’m hoping many of the participants can take the opportunity to add their comments and questions even during the presentation, either in the comment section on this post or by tweeting using the #fhasmug hashtag.

We’ll see if we can address some of the questions and comments at the end of the presentation, but if any SMUGgles are following along remotely and want to chime in with your observations, you’re most welcome to participate.

A Few Resource Links:

Homework

Understanding that we likely have a wide range of social media familiarity among the workshop participants, I’ve outlined some options for your concrete action steps to make your the learning practical for you. I’m starting with basics and moving to more complicated or involved steps. Just go down the list and pick at least one thing you haven’t yet tried.

  1. Join Facebook. Facebook 102 would be a great place to start. You can request to join the FSHPRM group so you can all network and learn together. And of course I hope you’ll join the SMUG group, too.
  2. Get a Twitter account. Twitter 102 will take you through the process step-by-step. I have a bunch of courses yet to be added in the Twitter curriculum, but there are a few there to get you started, and you can follow me (@LeeAase) and/or @SMUG_U to keep up to date.
  3. Start a personal blog. Blogging 108 gives you the guidance you need.
  4. Try Yammer. Yammer is like Twitter for the workplace, and is limited to people who share your email domain. The Yammer curriculum has more background, but Yammer 101 gets you started.

If you’re one of those really risk-averse types who needs to completely scope out a situation before joining, you have two additional options:

  1. Begin the Core Courses, which are kind of the SMUG appetizer sampler platter. They’ll give you a hands-on taste of social media. Or, you can…
  2. Start the Podcasting curriculum, which takes you in 10 steps from an introduction to the podcast to having your own personal podcast listed in the iTunes store, all without spending any money. You can complete the first two courses without having to take any concrete action.

Finally, I hope you’ll enroll in SMUG so you can continue your social media exploration as a SMUGgle.

And if you’re on LinkedIn and would like to connect in that way (or perhaps leave a recommendation for me), that would be great, too. Here’s my public profile on LinkedIn.

HR Executive Forum Web 2.0 Presentations

I had the pleasure on Thursday of presenting on Mayo Clinic’s social media activities at the HR Executive Forum in the Twin Cities. It was great to also hear from: 

 

  • Jacqueline Prescott, co-founder of Frank, a consulting firm helping organizations by focusing on the 2.0 mindset (Check out Biz Behind the Buzz)
  • Bethany Kinsella, BBY Digital Director and a key leader of the Web 2.0 revolution inside Best Buy;
  • Jim Emanuelson, VP of Information Systems Applications who leads a web-based mentoring program at Land O’Lakes

 

Because the Q&A portion of the event was somewhat truncated, I offered to post the presentations here and invite all the participants to share their questions, comments and ideas. Bethany, Jacqueline and Jim all graciously provided their presentations, which I uploaded to Slideshare.net. They are embedded below.

Please share your comments or questions for any of the presenters in the comments below. Hopefully we can have a good conversation about how to employ social media tools in your organizations.

Click the Read More link to view the presentations and share your comments.

Continue reading “HR Executive Forum Web 2.0 Presentations”

Audiconference Discussion

Today I’m participating in an audio conference sponsored by Strategic Health Care Communications, entitled Blogging: Communicating and Marketing to Key Audiences. I’m looking forward to it, and to hearing what the other speakers have to say.

I will be talking about our Mayo Clinic experience, including our podcast blog, news blog, the various MayoClinic.com blogs and Sharing Mayo Clinic, which launched last week.

We will have a Q&A period as part of the audioconference, but one of the great benefits of blogging is that the conversation can continue beyond the time bounds of a conference call. So I hope you’ll share your reactions and questions in the comments below.

If you would like to connect and stay around for the long-term conversation on using social media (particularly in health care), “friend” me on Facebook, “follow” me on Twitter, or otherwise Enroll in SMUG.

If you want to chat about this subject matter in Twitter, you also can use the hashtag #healthstratchat. Might be kind of a fun demonstration during the audio conference.

Blogging with the Coast Guard

Now that my presentation at BlogWell is done, I’m listening to Commander Ron LaBrec talk about what the U.S. Coast Guard is doing with blogging and social media.

One of the best quotes, from one of his superiors: “You’re already in the social media environment. If you choose not to engage, you’re assuming all the risks with none of the potential benefits.”

Coast Guard engaged a consultant to help them find ways to listen to the relatively small portion of the blogosphere concerned with the Coast Guard. The consultant developed a dashboard in Pageflakes to pull the feeds together.

Here is iCommandant, the Coast Guard’s main blog, authored by Admiral Thad Allen.

The Coast Guard also has a Flickr account and a YouTube channel, as well as a Twitter presence. Here’s some video from the US Airways crash:

[youtube=http://www.youtube.com/watch?v=3mLKfRVU3qM]

iCommandant has helped set the agenda for some many non-Coast Guard blogs concerned about some of the same issues.

Instead of just using social media for PR and communications, they’re now looking at how these tools can change the way the organization works.