Today I’m participating in an event for patients, family members and health care professionals at Mayo Clinic in Rochester. It’s called “The Voice of the Patient in Harmony with Care: Safety Through Patient and Provider Partnerships.” My presentation, which I’m giving at 9:30 a.m. and 12:45 p.m., is entitled, “The Internet and Partnership Communication Opportunities of the Future.”
I’m embedding the slides from my presentation here, and including some key links below. I would appreciate any comments, questions or other feedback from the participants, and of course if any want to become SMUGgles, you’re completely welcome.
Please feel free to engage here in the comments, and discuss how these powerful tools could help meet important communication needs in the patient/provider relationship.
I have a three-hour layover at MSP, so I’m taking advantage of the time to have a chat with Albert Maruggi for a talk he’s giving to the Mississippi Hospital Association in a month or so.
He’s going to be shooting some video; hopefully he will upload it to YouTube so I can embed it here.
It’s a good thing we’re both in our 40s, which explains why we would both have time to talk about this kind of stuff on a Friday night.
Today I had the pleasure of participating in a Mayo Clinic Health Care Career Festival, as part of our Public Affairs/Media Support Services booth.
We had about 700 high school students from across southern Minnesota attending the day-long event, where they got to participate in some classes and also meet people who work for Mayo Clinic in various capacities.
This is a great application for a Facebook group. In our booth, we had eight laptops connected to the Web and with the Mayo Clinic Health Care Career Festival Alumni group set as a “Favorite.” Students could log in to their Facebook and join the group, so they can go back and see the photos and videos we’ve uploaded, including photos of them. (Note: we obtained parent permission and had release forms signed for students to participate.)
Here’s one of those photos that shows our booth:
We’ve uploaded photos and videos from the day to the group, and the students will be able to go back to it and tag themselves, or otherwise interact with each other and with Mayo staff. It also will provide our Human Resources and Education colleagues an opportunity to share updates on internships or course offerings with students who have expressed interest by attending.
As of this writing we have 335 members in the group. Some of them are Mayo staff, but most are students. We also have 7 videos and 136 photos.
If you have any kind of event that involves primarily high school or college students, you definitely could use a group like this to engage participants and to stay in contact with them.
Key Elements for Success
Choose a platform participants are already using. For high school students, Facebook is it. If you have to get people to join the networking site and then join your group, you’ve created a two-step process that’s too complicated. At our event today it took less than a minute for students to join the group.
Have a way for participants to sign up while they’re in your booth. Having the laptops with Internet access right there, so all they had to do was sign in to Facebook and join the group, made it easy. I guarantee that if we would have given them a flyer with the URL we wouldn’t have had 10 percent join the group. As it was, we had about 300 sign up in the first few hours.
Give them a reason to return. For today, having the photos and videos of them (and links to some of our Mayo Clinic social media sites like our Mayo Clinic YouTube Channel, News Blog and Facebook Fan Page was novelty enough. Hopefully they’ll go back to the group when they’re at home, and will tag themselves in photos and videos and will invite friends to join the group. It will be up to our HR team that sponsored the event to continue to make the group interesting and relevant to the students in the longer term.
What do you think of this application of social media in career recruiting? What other ideas do you have for applying Facebook?
Annotations are a great new beta feature available on YouTube. They enable you to add text to your videos, and to have that text linked to a specific action on YouTube. I first saw this in some of the BarelyPolitical videos, and thought perhaps this was a premium feature.
It turns out it’s available to all of us.
For an example, I decided to use a video we did yesterday about the first large study of breast cancer detection using molecular breast imaging as an alternative — or at least as a supplement — to mammography. It turns out that molecular breast imaging found about three times as many cancers as mammography in this group of women. You can read more about the study here on the Mayo Clinic News Blog, and we also have links to some photos and resulting news coverage.
Here’s the screencast of me adding the annotations last night, which also shows how you can add annotations to your videos:
The only real drawback from the publisher’s perspective is that the annotations can’t be linked to a non-YouTube URL. It would have been nice to be able to link directly to the blog post where the video is embedded, so viewers can get more information. But I’m fine with that, since I could add the link in the video description field.
From my perspective, the major advantage of YouTube annotations is that they offer a standardized way to add descriptive text, such as Dr. Hruska’s title, without requiring either expensive studio-grade video editing software or a lot of time and effort. The annotations are plain, but they also are crisp and functional. It takes only a minute or two to add these annotations. And if this is the standard on YouTube, anyone who uses it can have confidence that it will be seen as consistent with how Web video is done.